To maintain consistency, all return requests are subject to the conditions outlined below.
Items that have been worn, altered, or damaged are not eligible for return.
Returned products must remain in their original, unused condition and include all original packaging, documentation, accessories, and tags.
Rolex2 reserves the right to decline any return that does not meet these standards.
All return intentions must be communicated to our team prior to shipment. Unannounced returns will not be processed.
Return shipments must be postmarked within 30 calendar days of confirmed delivery.
Return shipping costs are the responsibility of the buyer.
All returns must be sent using a traceable shipping method. Insurance coverage is strongly recommended. Rolex2 is not responsible for items lost or damaged during return transit.
Upon arrival, each return is inspected to confirm condition and completeness before eligibility is determined.
Approved returns will be refunded to the original payment method after inspection.
Refunds reflect the purchase price only and exclude return shipping costs, insurance fees, and any transaction or processing fees associated with the original payment.
Processing timelines may vary depending on the payment method used.
During designated holiday periods, Rolex2 offers exchange-only returns.
Cash refunds are not available under extended holiday terms.
Purchases made between Black Friday and December 25th may be exchanged through January 15th, provided the returned item is received by that date and meets standard return conditions.
Orders placed after December 25th, or returns requested outside the extended window, follow the standard return policy.
If additional time is required to finalize a holiday purchase decision, arrangements may be discussed in advance.
Requests must be submitted by email prior to initiating any return or exchange process.
Contact: [email protected]
Rolex2 pricing reflects real-time inventory, preparation standards, and availability.
Prices, specifications, and stock levels may change without notice.
Price adjustments are not retroactive.
If a lower price is identified from a designated authorized retailer offering the same product, a price review may be requested prior to purchase.
To request a review, email [email protected] with a direct link to the listing.
All price reviews are subject to verification.
Payment processing fees, including credit card or third-party transaction fees, are not included in price adjustments.
Certain exclusions apply. Rolex2 reserves final discretion on all price match determinations.